Export problems
Export control disabled
Section titled “Export control disabled”- Your role may not allow export.
- The workspace may restrict export to admins during pilot.
- Ask your workspace owner before assuming a product defect.
Export file empty or tiny
Section titled “Export file empty or tiny”- Confirm the filtered set or list actually contains stores.
- Confirm selection — some UIs export only checked rows.
- Re-run with a known single store to test.
Export missing columns you expected
Section titled “Export missing columns you expected”Exports are buyer-safe and configuration-specific. Not every on-screen field is exportable. If a contracted field is missing, report it with:
- Approximate time
- Filter/list name
- Field you expected
Download never starts
Section titled “Download never starts”- Allow downloads in the browser for
app.storescoutai.co.uk - Try another browser
- Disable pop-up blockers for the app origin