Find and search stores

The Stores workspace is where most pilot work happens: search, scan a list, open profiles, and build a shortlist.

Before you search

You only see stores your customer workspace is entitled to.
Search does not unlock the whole country — entitlement and product configuration set the boundary.
If Stores is missing from navigation, your role or feature flags may not include it. Ask a workspace admin.

Search basics

Open Stores.
Use the search box for names, chains, places, or postcode-style queries your team uses.
Results update the list (and map, when shown).
Open a row to see the store profile or drawer.

Tips:

Start broad, then narrow with filters.
Prefer the chain and place names your field team actually uses.
If a store “should” exist but does not appear, check entitlement and filters before assuming a data gap — see troubleshooting.

Reading the list

Typical columns (labels may vary):

Store identity (name, chain/fascia)
Location summary
Priority or rank signals (for attention order — not a legal outcome)
Workflow state (assigned, listed, visited) when enabled

Good habits

Search with a purpose (“Sheffield independents near…”) rather than endless scrolling.
Open a few profiles to calibrate what “good evidence” looks like in your workspace.
Keep personal notes in the fields your process defines — not in ad-hoc side channels when the product supports assignment and lists.