Enrich and refresh data
Enrichment and refresh actions pull or recalculate store context so your team works from fresher evidence. Exact buttons and credit impact depend on your workspace configuration.
When to enrich or refresh
Section titled “When to enrich or refresh”- Before a buyer conversation or field visit
- When an address, ownership, or trading status looks stale
- When your process requires an updated pack before export
What you should expect
Section titled “What you should expect”- Some updates are instant in the UI; others run as background jobs.
- Jobs may appear under jobs/runs surfaces if those are enabled for you.
- Not every field can be filled for every store — absence of data is itself a signal.
Credits
Section titled “Credits”Refresh and enrichment work may consume credits or usage allowance. See Credits and usage for the user-facing rules (not commercial pricing).
Good habits
Section titled “Good habits”- Enrich the shortlist, not the entire territory, unless your pilot plan says otherwise.
- Wait for job completion before exporting.
- If a refresh fails, note the store and time, then report a problem or ask your admin.
What this guide does not cover
Section titled “What this guide does not cover”Internal provider configuration, pipeline operator steps, and scoring model details are intentionally out of scope for this public help centre.